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Explore the Terms Governing Your lottrey Account

These terms and conditions form the binding agreement between you and lottrey when you open an account at lottrey.

Applies to all India accountsCovers UPI, Paytm, PhonePe depositsGoverns withdrawals and verificationSubject to local law where you access

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Browse the Full Scope of These Conditions

lottrey Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These conditions apply to every interaction you have with lottrey.co, including account registration, fund deposits through UPI, Paytm or PhonePe, gameplay participation, and any withdrawal request you submit. Access to certain features depends on whether local law in your region permits it. Where a conflict exists

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between these terms and any promotional or campaign-specific text, these terms take precedence. We may update these conditions periodically; when we do, we will notify you via the email address registered to your account, and the revised terms will be effective from the date stated in
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that notification. Continued use of the platform after that date constitutes your acceptance of the updated terms. If you do not agree, you should close your account before the effective date.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

Reach Us With Any Terms-Related Query

If any clause in these terms is unclear, or if you believe a term has been applied incorrectly to your account, our support team is available…

HOW WE HANDLE YOUR ACCOUNT

See How These Terms Protect Your Account

Beyond the legal text, these terms translate into concrete practices you can observe in your account dashboard.

Account Verification

We collect identity documents under our KYC clause to confirm eligibility based on local law. Once verified, your account status is visible in the dashboard and re-verification is only triggered by a significant change in account activity.

Data Retention Policy

Under our data clause, we retain transaction records and account history for the period required by applicable law. You may request a copy of your stored data at any time through the account settings panel or via email.

Cookie Use

Our cookie clause explains that we use session and analytics cookies to keep your account login active and to improve page performance. You can manage cookie preferences through the consent banner shown on your first visit.

Account Security Rules

The security clause requires you to keep your password confidential and to notify us immediately if you suspect unauthorised access. We use two-factor authentication prompts on new device logins to reduce account takeover risk.

Requesting Changes

To update registered details such as your linked UPI handle or email address, submit a change request through account settings. Our team will verify the change against your KYC documents before applying it, typically within one business day.

Who to Contact for Data Queries

Our designated data contact can be reached via the legal query form on lottrey.co. For UPI or Paytm payment disputes specifically, our finance team handles those separately and will coordinate with the relevant payment provider on your behalf.

Check Answers to Common Terms Questions

The questions below cover the clauses India account holders ask about most frequently. If your specific question is not answered here, use the live chat or the legal query form to get a clause-referenced written response from our team.

These terms apply to every person who opens an account at lottrey.co. Access is subject to local law and is available only where local law permits use of the platform. It is your responsibility to confirm your eligibility before registering.

Yes. We may update these terms when required by changes in law or platform policy. We will notify you by email at least seven days before the changes take effect, giving you time to review the updated document and decide whether to continue using the platform.

The payment clause sets out that deposits via UPI, Paytm or PhonePe are credited to your account balance once the payment provider confirms settlement. Disputed or failed deposits must be reported within 30 days by submitting a transaction ID through the support form.

Under our data retention clause, we keep transaction and identity records for the period required by applicable Indian law after account closure. You may submit a data erasure request, which we will process subject to any outstanding legal retention obligations.

Submit a data access request through the legal query form on lottrey.co, including your account ID. We will compile and send your records in a readable format within the timeline prescribed by applicable law, typically within 30 days of receipt.

You may raise a formal dispute by contacting our compliance team via the legal query form. We will issue a written response referencing the specific clause, and if the matter is unresolved, you retain the right to seek remedy through the relevant legal channels in your jurisdiction.

Campaign-specific conditions may apply to certain promotional periods and will be displayed on the relevant promotion page. Where those conditions conflict with these main terms, the main terms prevail unless the campaign document explicitly states otherwise in writing.

Explore the Terms Governing Your lottrey Account

Reach Us With Any Terms-Related Query

See How These Terms Protect Your Account

Account Verification

Data Retention Policy

Cookie Use

Account Security Rules

Requesting Changes

Who to Contact for Data Queries

Check Answers to Common Terms Questions

01 Who do these terms and conditions apply to?

02 Can lottrey change the terms after I have accepted them?

03 How do the terms govern my UPI or Paytm deposits?

04 What happens to my account data if I close my account?

05 How do I request a copy of my personal data?

06 What are my rights if I disagree with how a term was applied?

07 Are there separate terms for promotional offers or campaigns?

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