Reference

Open lottrey legal terms for India

This page explains how access, use and account handling work on lottrey for India.

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lottrey Open lottrey legal terms for India
CONTACT PATHS

Browse contact paths for legal help

If you need help with a legal request, send it through the channel that matches the issue.

Email Write from your registered address and mention the subject, account email and the change…
Contact form Use the form when you want to attach screenshots, dates or a short explanation.
In-app message After login, you can send a message that is tied to your profile.
DATA CARE

Switch to our data and cookie care

We handle legal data with a simple rule: collect only what we need for account access, support, payments and recordkeeping, then keep it only for the period needed by law and operations.

Data handling

We keep the minimum details needed to run your account, check requests and maintain transaction logs. Data tied to support cases may stay longer if a dispute, error check or law-based retention period applies.

Cookies

Cookies store session state, language and security settings, so you do not have to reset them each visit. You can clear browser cookies yourself, though that may affect login and saved preferences.

Account security

For changes to phone number, email or withdrawal details, we may ask you to verify the account again. This helps stop unauthorised edits and keeps the audit trail readable if you ask us later.

Retention

We do not keep records forever. Once a file is no longer needed for account service, payment tracing or legal duty, it is scheduled for removal or archive according to our retention process.

Change requests

If you need a correction or closure, send the exact field name, the right value and the reason for the change. That cuts delays and helps us update the correct record the first time.

Contact route

Use the same contact address you entered on the account, or add a reference from the in-app message thread. Matching the channel to the account makes it easier for us to confirm identity and respond.

Open common legal questions

These questions cover how access works, what records we keep and how you can ask for changes. We keep the answers plain because legal pages should tell you where the boundaries are, who can handle a request and what proof may be needed. If your state rules change or your account details change, send the updated details through the right contact path and we will work from that record.

Your access depends on local law and is available only where local law permits. If a state rule blocks access, we stop the account flow there and do not move ahead with the sign-in steps.

We keep account details, request logs, session records and payment references tied to your wallet actions. We do not keep more than we need for support, audit checks and any legal retention duty.

Yes. Send the request from your registered email and name the records you want to see. We may ask for a quick identity check before sharing copies so the file goes to the right person.

Send the field name, the new value and the reason for the change. If the edit affects phone, email or withdrawal settings, we may ask for another check before we update it.

No. Cookies store session and preference data such as language and login state. Payment references sit in the account records, while the browser cookie helps us remember that you already passed the session check.

We keep records only while they are needed for account service, dispute handling, payment tracing or a legal duty. After that, the file moves to archive or removal under our retention process.

Use the email, form or in-app message tied to your account. For quicker handling, include your registered address, the request type and any reference number from earlier messages.

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